Forms Used to Relate Actions to a Case for Speed Case Entry
Form Name |
FormID |
Navigation |
Usage |
---|---|---|---|
Work With Case Management |
W17500A |
Daily Support Processing (G90CE01), Case Entry (P17500) |
Search for and review existing cases. |
Case Revisions |
W90CG601B |
Daily Support Processing (G90CE01), Case Entry (P17500) Select a case and click Select on the Work With Case Management form. |
Update case information. Access the Related Actions form through the Related Actions button. |
Manage Related Actions |
W90CG602A |
In the Case Revisions form, select a case and click the Related Actions button. |
Enter related actions, such as equipment work orders, service work orders, sales orders, leads, quotes, RMAs, and scripts. |