1. Customer Relationship Management for Support Implementation Guide
  2. JD Edwards EnterpriseOne Sales Order Management

JD Edwards EnterpriseOne Sales Order Management

Through the Case Related Actions program (P90CG503), you can add new quotes, sales orders, leads, and RMA and it will be associated automatically to the cases. Existing quotes, sales orders, leads, scripts, work order and RMA cannot be associated with the case through Case Related Actions Program.