Creating Questions and Answers

Access the Manage {Qualification Name} form.

After you create a question, you can enter answers for that question. To associate answers with the correct question, you must select the question for which you want to enter answers before you enter the answers. You can enter all of the questions first, and then enter answers for each question, or you can enter answers for each question immediately after you enter the question. You can enter questions, save information, exit the script, and return to the script at a later time to enter answers.

Question Seq No

Enter the numeric value that represents the order in which the question appears in the script. The lower the number, the earlier the question appears. For example, a question with a sequence number of 1 appears before a question with a sequence number of 4.

Question Type

Enter the type of question that you are entering. Values are stored in UDC 90CB/QT, and include:

LEAD: Leading

OPN: Open Ended

RETR: Rhetorical

Weighting Points

Enter the total number of points that can be counted towards the qualification score for a lead or opportunity. The system multiplies the weighting points by the weighting percentage that is assigned to the associated answer to determine the actual number of points that are added to the qualification score.

For example, you might assign 100 weighting points to a question. If the lead or opportunity selects an answer with a weighting percentage of 50, the system adds 50 points (.50*100 points) to the qualification score.

Answer Seq

Enter the numeric value that represents the order in which the answers for each question appear. Answers with lower numbers appear at the top of the grid.

Weighting%

Enter the percentage of weighting points that a lead or opportunity gets when they select this answer. The percentage value that you enter in this field is multiplied by the weighting points of the associated question to determine the number of points that are added to the lead or opportunity's qualification score.

For example, if the lead or opportunity selects an answer with a weighting percentage of 75, and the associated question had 100 weighting points, the system adds 75 points (.75*100 points) to the qualification score.