Canceling Contracts

Access the Cancel Contract form.

Cancel Date

Enter the date that the order should be canceled if the goods have not been sent to the customer or the goods have not been received from the supplier. This is a memo-only field and does not cause the system to perform any type of automatic processing.

Cancel Reason Code

Enter a value from UDC 17/CN (Cancellation Reason Code) that defines the reason a contract was canceled.

Service Tax Date

Enter the date that the system uses when calculating taxes during service contract cancellation. If you leave this field blank, the system will use the value in the Price Effective Date field in the service contract detail line.

The system calculates any paid amounts that should be credited as a result of canceling the contract.