1. Service Management Implementation Guide
  2. Creating Work Orders Using the Service Management Workbench Program (P90CD020)

Creating Work Orders Using the Service Management Workbench Program (P90CD020)

This section provides an overview of work orders and the service management workbench, list prerequisites, and discusses how to:

  • Enter work orders using the workbench.

  • Set processing options for the Service Management Workbench program (P90CD020).

  • Set processing options for the CRM - Manage Service Orders program (P90CD002).