Defaults

Specify default values for warranty claims.

1. Document Type

Enter a value from UDC 00/DT (Document Type - All Documents) that specifies the default document type that the system uses when entering a claim. This code also indicates the origin of the transaction.

2. Service Type

Enter a value from UDC 00/TY (Work Order/ECO Type) that specifies the order type that the system uses when entering a claim. The order type indicates the type classification of a claim.

3. Category Code 01

Enter a value from UDC 00/W1 (Category Code 01) that the system uses as a default value. This category code indicates the current stage or phase of development for a claim. You can assign a claim to only one phase code at a time.

4. Category Code 02 through 12. Category Code 10

Enter values from the appropriate UDCs for Category Codes 02 through 10 as needed.

13. Repair Date

Specify whether the system uses the current date as the default repair date. Values are:

Blank: Use.

1: Do not use.

14. Branch

Specify a value for the Branch that the system uses as a default value for new claims.

15. Responsible Business Unit

Specify a value for the Responsible Business Unit that the system uses as a default value when entering new claims.

16. Supplier Recovery Flag

Specify a default value for the Supplier Recovery Flag. This field specifies whether a work order or warranty claim is eligible as a source for a supplier recovery claim. This code also specifies the supplier against whom the claim is created.