Defaults
Specify default values for warranty claims.
- 1. Document Type
Enter a value from UDC 00/DT (Document Type - All Documents) that specifies the default document type that the system uses when entering a claim. This code also indicates the origin of the transaction.
- 2. Service Type
Enter a value from UDC 00/TY (Work Order/ECO Type) that specifies the order type that the system uses when entering a claim. The order type indicates the type classification of a claim.
- 3. Category Code 01
Enter a value from UDC 00/W1 (Category Code 01) that the system uses as a default value. This category code indicates the current stage or phase of development for a claim. You can assign a claim to only one phase code at a time.
- 4. Category Code 02 through 12. Category Code 10
Enter values from the appropriate UDCs for Category Codes 02 through 10 as needed.
- 13. Repair Date
Specify whether the system uses the current date as the default repair date. Values are:
Blank: Use.
1: Do not use.
- 14. Branch
Specify a value for the Branch that the system uses as a default value for new claims.
- 15. Responsible Business Unit
Specify a value for the Responsible Business Unit that the system uses as a default value when entering new claims.
- 16. Supplier Recovery Flag
Specify a default value for the Supplier Recovery Flag. This field specifies whether a work order or warranty claim is eligible as a source for a supplier recovery claim. This code also specifies the supplier against whom the claim is created.