Forms Used to Attach Adjustment Schedules
Form Name |
FormID |
Navigation |
Usage |
---|---|---|---|
Work With Addresses |
W01012B |
Service & Warranty Setup (G1740), Address Book Revisions |
Find address book records. |
Address Book Revision |
W01012A |
Locate an address book record on the Work With Addresses form, and click Select. |
Revise address book records. |
Work With Service/Warranty Management Information |
W1782G |
Select SWM from the Form menu on the Address Book Revision form. |
Select an information type record. |
Customer Information Revisions |
W1782B |
Select an information type record on the Work With Service/Warranty Management Information form, and click Select. |
Attach an adjustment schedule to a customer's contract, work order, or case. |
Service Provider Revisions |
W1782C |
Locate the address book record for the service provider on the Work With Addresses form, and click Select. Select SWM from the Form menu on the Address Book Revision form. Select the information type record for the service provider on the Work With Service/Warranty Management Information form, and click the Select button. |
Attach an adjustment schedule to a service provider record. |
Supplier Information Revisions |
W1782H |
Locate the address book record for the suppler on the Work with Addresses from, and click Select. Select SWM from the Form menu on the Address Book Revision form. Select the information type record for the suppler on the Work With Service/Warranty Management Information form, and click the Select button. |
Attach an adjustment schedule to a supplier record. |
Work With Contracts |
W1720A |
Daily Contract Processing (G1714), Service Contract Detail |
Find a contract. |
Contract Revisions |
W1721A |
Locate a contract on the Work With Contracts form, and click Select. |
Activate an adjustment schedule for a contract. If you have attached an adjustment schedule to the customer, the system retrieves the adjustment as the default value in the contract. You can override the default value in the contract. |
Work With Work Orders |
W48201F |
Daily Work Order Processing (G1712), Work Order Entry |
Find work orders. |
Work Order Parts List Revisions |
W17730A |
Locate a work order on the Work With Work Orders form, and select Parts Detail from the Row menu. |
Activate an adjustment schedule for a work order, in the detail area of the form. If you have attached an adjustment schedule to the customer, the system retrieves the adjustment as the default value in the work order. You can override the default value in the work order. |
Work With Case Management |
W17500A |
Daily Case Processing (G17132), Case Entry |
Find and select cases. |
Manage Case |
W90CG501J |
Locate a case on the Work With Case Management form, and click Select. |
Activate an adjustment schedule. |
Billing Information |
W90CG501B |
Click the Billing detail link on the Manage Case form, and then select the Pricing Info tab. |
Activate an adjustment schedule for a case. If you have attached an adjustment schedule to the customer, the system retrieves the adjustment as the default value in the case. You can override the default value in the case. |
Work With Warranty Claims |
W1777A |
Daily Warranty Claim Processing (G1717), Warranty Claim Entry |
Find warranty claims. |
Warranty Claims Parts Detail |
W17710A |
Locate a warranty claim on the Work With Warranty Claims form, and select Parts Detail from the Row menu. |
Activate an adjustment schedule for a warranty claim in the detail area of the form. If you have attached an adjustment schedule to the service provider, the system retrieves the adjustment as the default value in the warranty claim. You can override the default value in the warranty claim. |
Labor Detail Revisions |
W17712A |
Locate a warranty claim on the Work With Warranty Claims form, and select Labor Detail from the Row menu. |
Activate an adjustment schedule for a warranty claim in the detail area of the form. |
Work With Supplier Recovery |
W1779A |
Supplier Recovery Daily Processing (G1718), Supplier Recovery Claim Entry |
Find supplier recovery claims. |
Supplier Recovery Parts Detail |
W17710A |
Locate a supplier recovery claim on the Work With Supplier Recovery Claims form, and select Parts Detail from the Row menu. |
Activate an adjustment schedule for a supplier recovery claim in the detail area of the form. If you have attached an adjustment schedule to the suppler, the system retrieves the adjustment as the default value in the supplier recovery. You can override the default value in the supplier recovery. |
Labor Detail Revisions |
W17712A |
Locate a supplier recovery claim on the Work With Supplier Recovery Claims form, and select Labor Detail from the Row menu. |
Activate an adjustment schedule for a supplier recovery claim in the detail area of the form. |