Forms Used to Enter Work Orders (P90CD020)

Form Name

FormID

Navigation

Usage

Search For Service Work Orders

W90CD020B

Daily Work Order Processing (G1712), Service Management Workbench.

Search for or add work orders.

Add Work Order

W90CD002A

Click Add on the Search for Service Work Orders form to create a work order.

Add service work orders.

Service Work Order - Manage [work order description].

W90CD002B

Do one of these options:

Click Save and Continue on the Add Work Order form, to continue with the work order and make additional changes or start to add the parts and labor.

Click Save and Exit on the Add Work Order form, to save the work order and return to the Search for Service Work Orders form.

Select a work order on the Search for Service Work Orders form, and click Select to view or revise work order information

Enter, view, or revise work orders.

Select the Order Detail, Planning, Classification, Accounting, or Attachment tabs.

Service Work Order - Related Links for [work order description].

W90CD002C

Select the Related Links detail link on the Service Work Order - Manage [work order description] form.

Maintain or view the work order information as enabled by these links:

  • Work Order

  • Customer

  • Equipment

  • Related Orders

Work With Work Order History

W17715A

Select the Equipment History detail link on the Service Work Order - Manage [work order description] form.

View or revise equipment history for work orders.

Service Work Order Parts - Manage [work order description].

W90CD015A

Select the Parts tab on the Service Work Order - Manage [work order description] form.

View or revise parts detail for work orders.

Service Work Order Labor - Manage [work order description].

W90CD018A

Select the Labor tab on the Service Work Order - Manage [work order description] form.

View or revise labor detail for work orders.

Service Work Order Solution - Manage [work order description], Attempted Solutions.

W90CD017A

Select the Solution tab on the Service Work Order - Manage [work order description] form.

View, revise, or assign solutions for work orders.

Note: These Solution items are only applicable if you are using Solution Advisor. Otherwise, access is not available.

Service Work Order Solution - Manage [work order description], Frequently Used.

W90CD017B

Select the Frequently Used link on the Service Work Order - Manage [work order description] form.

Find frequently used solutions for work orders and assign a solution to a work order if applicable.

Service Work Order Solution - Manage [work order description], Search.

W90CD017C

Select the Search link on the Service Work Order - Manage [work order description] form.

Search for similar solutions for work orders.

Service Work Order Solution - Manage [work order description], Create New.

W90CD017D

Select the Create New link on the Service Work Order - Manage [work order description] form.

Create new work order solutions and add them to the solution database.

Service Work Order Status History - Manage [work order description].

W90CD003B

Select the Status History tab on the Service Work Order - Manage [work order description] form.

View status history for work orders.

Service Work Order Related Actions - Manage [work order description].

W90CD019A

Select the Related Actions tab on the Service Work Order - Manage [work order description] form.

Associate a script with a work order.