From the Daily Warranty Claim Processing menu (G1717):

Set the Warranty Claim Entry (P1777) processing options as follows:

• Defaults tab: set the document type.

• Versions tab: if you are creating supplier recovery claims from warranty claims, be sure to set up the correct version of R1776 (PO to create supplier recovery claim version).

  Important: Process tab: set the processing option for enabling functions related to service dealers, assessors, or supplier recovery managers. Programs are hard-coded to enable certain user roles (such as assessors) to view or edit claims. If you do not set this processing option correctly, users will not have the correct permissions to perform their roles.

• Supplier Recovery Claim Generation: set the Create Supplier Recovery Claims (R1776) batch version processing options as follows:

  Defaults tab: set the supplier recovery document type, service type, and current status.