JD Edwards EnterpriseOne Service Management Integrations

The JD Edwards EnterpriseOne Service Management system integrates with these JD Edwards EnterpriseOne products:

• JD Edwards EnterpriseOne Address Book

• JD Edwards EnterpriseOne Accounts Receivable

• JD Edwards EnterpriseOne Accounts Payable

• JD Edwards EnterpriseOne General Accounting

• JD Edwards EnterpriseOne Fixed Assets

• JD Edwards EnterpriseOne HR and Payroll

• JD Edwards EnterpriseOne Capital Asset Management

• JD Edwards EnterpriseOne Work Orders

• JD Edwards EnterpriseOne Service Billing

• JD Edwards EnterpriseOne Advanced Pricing

• JD Edwards EnterpriseOne Inventory Management

• JD Edwards EnterpriseOne Sales Order Management

• JD Edwards EnterpriseOne Procurement

• JD Edwards EnterpriseOne Resource Assignments

• JD Edwards EnterpriseOne Condition-Based Maintenance

• JD Edwards EnterpriseOne Equipment Cost Analysis

Note: The company might not have licensed all of these systems. Check with the system administrator to verify which systems have been purchased and installed.

Service Management also integrates with other JD Edwards EnterpriseOne product features, including:

• Cases

• Solution Advisor and Scripting

• Returned Material Authorization (RMA)

This graphic illustrates how added features for each of the modules work with existing features of other systems, all based on the JD Edwards EnterpriseOne architecture, to create a complete solution: