Understanding the Customer Reference Report

You can print and review a report that lists all of the equipment that you have installed at a customer's site or sites. In addition, the report provides mailing support for manufacturers in the event of product recalls or retrofit campaigns.

You use data selections such as state, model, and user-defined codes to specify the information that you want to retrieve and print.

The system draws information for this report from these tables:

  • Asset Master File (F1201)

  • Equipment Master Extension (F1217)

  • Address Book Master (F0101)