Understanding Work Order Entry

When you set processing options for Work With Work Orders (P48201), enter an Address Book number in the Originator field on the Defaults 3 tab. The system uses this address book number to search for work orders entered by a user. To display all of the work orders when you click Find on Work With Work Orders, type 0 in this field.

For the Service Management system, you can enter the document type that you want the system to use for work orders on the Defaults 2 tab. This document type can be overridden if the work order is entitled by a contract.

Note: You can access the processing options for the Work Order Revisions program by retrieving P17714 in the Interactive Versions application.