Understanding the Product Catalog

When customers access the enterprise's Web site, they can view products by group and hierarchy. Instead of having customers scroll through a list of inventory, you can assign items to groups and hierarchies in the Item Hierarchy (Web) program (P4101H). Assigning items to groups and hierarchies enables you to create departments, which customers use during order entry, when browsing for items.

The enterprise can also provide customers with customers' own item numbers and descriptions, as defined in the customer item cross-reference, which simplifies selecting an item from the catalog and adding the item to the shopping cart.

When the customers review the inventory for products, you must give them an opportunity to locate items based on descriptive text. Customers can use Keyword Search to locate items based on the descriptions that you defined in the Item Master Revisions form. To add the item to the order, select it, and click Add to Shopping Cart.