1. In-Memory Sales Advisor Implementation Guide
  2. Understanding Order Up-Sell

Understanding Order Up-Sell

You use the Order Up-Sell program (P42X30) to review both order level and simple basket adjustments that the current sales order qualifies for and additional sales opportunities. You review order information and requirements to receive additional order level or simple basket adjustments. Examples include free shipping based on weight or order total, and promotional packaged deals.

The system supports order up-sell when Advanced Pricing is ON.

The system supports the following for order up-sell:

  • Kits with pricing methods 1, 2, and 3.

  • Configured items with pricing methods 1, 2, and 3.

  • Adjustment detail basis codes 1, 2, 5, and 6.

  • Type 1 free goods only.

The system does not support order level up-sell for kits and configured items with pricing method 4, credit orders created from credit memo, or enhanced baskets. The system does not support credit orders created from a credit memo as the existing order and basket repricing process does not include those order lines. If the credit order is keyed in as a line in the Sales Order Detail grid, then the system includes the line in order and basket repricing, and the order up-sell functionality.