Error Messages and Their Meanings

This section describes error messages you may see and provides an explanation of what they mean:

  • Error: System issues prevent the application from opening. Please contact your system administrator. The EnterpriseOne HTML server Jas log would contain additional information:

    "The external application launch has failed. The handshake id is null or never completed its initialization. Verify that your system is running and its ini settings are properly configured." As the message notes, the handshake ID is either null or blank. Potential reasons for this situation could be the. jasWhitelist on the ADF Server is not configured correctly or the AIS Server or ADF Server is down.

  • Error: Invalid application data. Please contact your system administrator. Ensure that the proxy application associated with the EnterpriseOne ADF application is properly defined and secured. Users could see this error message if the EnterpriseOne task containing the EnterpriseOne ADF application lacks a proxy app and/or task flow path/url. See the JD Edwards EnterpriseOne Tools Solution Explorer Guide for additional details on this EnterpriseOne ADF application task.