Results

At a specific group level, the first individual to respond dictates how the process continues. For example, the response might tell the process to end the task or to move on to the next higher group level in the distribution list.

Note: The First Response option is not necessary when using hierarchical processing of distribution lists. In hierarchical processing, if you have a situation where a clerk has two managers directly above him or her, both managers receive the message. The first manager to respond dictates how the process proceeds.