Setting up a User in Address Book and Defining the Mail Preference

Sending external messages to users requires you to set up mail preferences correctly for the user receiving a workflow message. You set this user up in the JD Edwards EnterpriseOne Address Book.

To set up mail preferences for a user:

  1. In the Fast Path, type G02, and then press Enter.

  2. Double-click the Employee Queue Manager menu.

    The Employee Queue Manager (P012503) application displays.

  3. Search and select the address book number for the employee to whom you want to send external messages.

  4. From the Row menu, select Email Preference.

    JD Edwards EnterpriseOne uses the protocol, hostname plus domain name (defined in the Server URL field), and port to construct the shortcut URL. If the HTML server service mapping is not set up, JD Edwards EnterpriseOne uses the primary HTML server specified in P9654A.

  5. Enter the following information in the corresponding fields:

    Field

    Value

    Electronic Address Type

    E

    Electronic Address

    <user's email address>

    Messaging Indicator

    1

  6. Set up the user profile to include the user's address book number.

    Workflow messages and internal mail for that user will be sent to the user's external mail address specified above.

    Although you can enter several electronic addresses (internal and external) for each address number, all messages must be sent to the same location of external mail, the Work Center, or both. You cannot set up certain messages (such as workflow messages) to go to external mail and other messages (such as UBE completion messages) to go to the Work Center. However, it is possible to define the preference on a user-by-user basis so some users receive messages in the Work Center and others receive messages in an external mail program.