Understanding How to Set Up JD Edwards EnterpriseOne Electronic Mail Components

When you create a JD Edwards EnterpriseOne workflow process to send messages to individuals or to members of a distribution list, you can perform some initial tasks to make sure that the system is set up to properly distribute these messages. For example, if the recipients of a JD Edwards EnterpriseOne workflow message use a third-party email system, you will need to set up JD Edwards EnterpriseOne with external mail access. For users of the JD Edwards EnterpriseOne mail system, the Work Center, you might want to set up custom queues to organize and categorize messages sent by different JD Edwards EnterpriseOne workflow processes.

You can perform these tasks before you begin creating a JD Edwards EnterpriseOne workflow process:

• Set up Work Center queues.

• Set up external mail access.