Understanding Process Task Monitor

You use the Process Task Monitor to monitor the process flow in the JD Edwards EnterpriseOne Workflow system and to retrieve audit data for process improvement analysis. The Process Task Monitor lists all of the tasks that apply to the process and the status of each task; for example, whether the task is complete or active. You can also review the resource (or employee) assigned to that task, the start and end time of each task, and the time and date that a task expired. Furthermore, you can review what was attached to messages when acted upon. If you designed your workflow process to enable higher-level overrides, you can override the message approval process for messages that have not been answered by a lower-level recipient. The Process Task Monitor also provides workflow administrators the ability to suspend, terminate, or resume any JD Edwards EnterpriseOne workflow process instance.

The Process Task Monitor also shows back-to-back processes (that is, processes that contain the same process keys). Back-to-back processes can be in the queue until the first one is completed. For example, several credit limit change requests can be waiting to be accepted or rejected for the same primary key. These requests show a status of Awaiting until the first one is accepted or rejected.