Understanding the Contents of an Information or Action Task

When you create an Information or Action task, you must define the contents of the message. You can include these items in a JD Edwards EnterpriseOne workflow message:

  • Subject line and message text.

    You can enter the message text directly into the Information or Action task or you can use a message template. A message template contains text that you enter, along with substituted values that are populated from the JD Edwards EnterpriseOne workflow process key and additional data selections. After you create the message template, you attach it to the event rules in the Information or Action task.

    Alternatively, you can use a single object from the Available Objects list for the text of the message.

  • To line.

    You can enter the intended recipients or distribution list in the To line.

  • Cc line.

    You can enter people or distribution lists in the Cc line so that the people listed there also receive the message.

  • Bcc.

    You can enter people or distribution lists in the Bcc line so that people listed there also receive the message, but the people listed in the Send To and Cc lines cannot see who is listed on the Bcc line.

  • Shortcut to an interactive application such as the Generic JD Edwards EnterpriseOne Workflow Approval Form (P98806).

  • Message.

    You can specify a message template, based on a DD glossary item, for the body of the message.

  • Media Object Name and Media Object Key.

    You can attach useful information to an application, including information that might currently exist as a paper-based document. The media objects feature enables you to attach the information to JD Edwards EnterpriseOne software applications, forms and rows, and Object Librarian objects. The imaging feature within media objects gives you the flexibility to create an efficient method of information storage.

Note: You can create a new message template using JD Edwards EnterpriseOne Workflow Messages (P92002).

See Setting Up Message Templates.