General Ledger Transactions Are Out of Balance

You might receive an error message stating that general ledger transactions are our of balance. This error can occur on the A/P Orig Doc to G/L by Batch report and A/P Payments to G/L by Batch report (batch type W only). The error can be related to either distribution amounts or automatic offset amounts, and can be caused by:

• Unposted AP batches.

  Post all AP batches to balance the transaction.

• Incorrectly voided journal entries.

  Incorrectly voided journal entries might exist if you use the wrong program to void entries. For example, you compromise data integrity when you use the Journal Entry (P0911) program to void entries rather than the Void Payment Entry (P0413M) program. You might need to use a data file utility to reset the records to their original state. Then, use the correct program to void the transaction. For more information about using a data file utility, contact your system administrator.

• A power failure or other problem during the post process (distribution amounts only).

  To correct this problem, repost the batch.

• A batch posted out of balance without automatic offset entries.

• An invalid journal entry posted to an AP account.

• Damaged data records.

• A changed AP control account.

• An exit out-of-balance when you enter the voucher expense distribution.