1. Accounts Receivable Implementation Guide
  2. Entering Credit Memos

Entering Credit Memos

Access the Standard Invoice Entry form.

To enter credit memos, follow the steps to enter a basic invoice, with the following exceptions:

  1. In the Type field of the Standard Invoice Entry form, enter RM to specify credit memo.

  2. In the detail area of the Standard Invoice Entry form, enter a negative amount in the Gross Amount field, and click OK.

  3. Complete the necessary G/L distribution information.

    You must enter the amount on the G/L Distribution form as a debit (positive amount) when you enter credit memos.