Forms Used to Manage Accounts for Credit and Collection Activity

Form Name

Form ID

Navigation

Usage

Account Activity Log

W03B31A

Credit/Collections Management (G03B15), Account Activity Log

Review and delete account activity messages.

As an alternative to deleting account activities, you can purge them.

Activity Messages

W03B31G

Click Add on the Account Activity Log form on the account activity log form.

Manually add activity messages.

The system does not automatically process activity messages for new activity codes that you create. You must manually add activity messages for any activities that use the new activity codes.