Prerequisites

Before you complete the tasks in this section:

  • Ensure that you have selected the Print Statement option on the Accounts Receivable Constants form and on the Customer Master Revision form (Collection tab).

  • Post all invoices, receipts, and drafts.

    The system selects only posted records for processing statements.

  • Run Update A/R from Address Book (R03B802) to ensure that changes made to the customer's alpha name or parent number are updated to invoices and reflected properly on the statement.