Understanding Activity Codes

The system automatically generates an activity message when a specific activity occurs. Each message is associated with a hard-coded activity type. This table lists each activity type, the system-generated activity message, and the process that generates the message:

Activity Type	Activity Message	Description of Process
20	Collection Review Required	The system generates this message when the date in the Recall for Review Date field on the Customer Master Revision form has expired and the Credit Analysis Refresh program has been run.
21	Over Credit Limit	The system generates this message when the total amount of open invoices exceeds the amount that is entered in the Credit Limit field on the Customer Master Revision form, and the Credit Analysis Refresh program has been run.
22	Credit Limit Updated	The system generates this message when the amount in the Credit Limit field on the Customer Master Revision form has been changed. If changes to the credit limit require approval, the system does not generate the message until the change has been approved.
30	Promises	You manually enter a promise message.
40	Delinquency Notice Sent	The system generates this message when a delinquency notice has been processed and approved.
41	Delinquency Notice Rejected	The system generates this message when a delinquency notice was pending, but then was rejected.
42	Statement Sent	The system generates this message for every statement issued.
50	Delinquency Fee Applied	The system generates this message when a delinquency fee was processed and approved.
51	Delinquency Fee Rejected	The system generates this message when a delinquency fee was pending, but then was rejected.

If the business requires you to track other activities, you can create new activity codes and manually add activity messages as necessary.