Understanding Deduction and Activity Voids

You void deductions if you generate one in error or if you assign an activity to the deduction in error. In both cases, the system creates an unapplied receipt for the amount of the deduction when you use the void function.

For example, you receive a check for 650.00 to pay these two invoices:

  • Invoice 123 for 400.00

  • Invoice 124 for 300.00

You pay both invoices in full and create a deduction for the remaining invoice open amount (50.00).

If you void this deduction, the system:

  • Reduces the open amount of the R5 document to zero.

  • Reopens invoice 124 for 300.00.

  • Creates an unapplied receipt (RU) document for 250.00.

Invoice 123, to which 400.00 was applied, remains paid and closed. You must then apply the RU document against the invoice and decide how to account for the shortage. The same result occurs if you assigned an activity to the deduction before you voided the deduction.

Note: If you assign an activity to reverse the deduction, the system reopens the invoice for the amount of the deduction (50.00 using the example), but does not create the record for the RU.