Understanding Statement Processing
You send statements to customers to inform them of their account activities and to provide them with an additional payment option. Statements list the open invoices and their due dates, as well as the invoices that were paid in that period. You can generate statements in detail, wherein each invoice appears on a statement until it is paid, or you can generate statements that are summarized. When summarized, unpaid invoices are summarized into a single balance forward amount like on a credit card statement.
When you generate statements, the system updates invoice records that appear on the statement with the statement number and statement date. The system also updates these tables:
A/R Notification History (F03B20) - This table stores information about the statement.
A/R Notification History Detail (F03B21) - This table stores information about the invoices that appear on the statement.
Because the system stores information about a statement, you can review statements previously generated online to answer customer inquiries and reprint statements that are lost. You can also reset the last statement generated so that you can include a last minute payment by a customer or make a change to the data selection. Information is stored in the statement tables until you purge it.
This graphic illustrates how the system processes statements:
