Understanding the Collection Management Review Programs
To generate the collection information, which includes the open, past due and aging days of invoices, you must run Credit Analysis Refresh (R03B525). After you generate the collection information, you can use the online programs to review and manage collection activities:
Use the Account Balance Inquiry program (P03B218) to review all past due accounts assigned to a specific collection manager, the open balance of a customer's account as of a certain date, and so on.
The system displays customer amounts on the Account Balance Inquiry form based on these company numbers:
For nonzero companies, the system displays amounts in the currency of the company.
For company 00000, the system displays amounts in the currency in the A/B Amounts Codes field of the customer record.
To review statistical information about an account, select Account Status from the Row menu.
Use the Parent/Child Browse program (P03B151) to review account balance information for a parent account and its associated children, including the total open amount of a child account or whether a child account has exceeded its assigned credit limit.
The system displays customer amounts on the Parent/Child Browse form based on one of these company numbers:
For nonzero companies, the system restates and displays amounts in the currency of the company.
For company 00000, the system displays amounts in the currency in the A/B Amounts Codes field of the customer record.