Process
- 1. Tickler Days
Use this processing option to specify the number of days + or - from the Task Ending Date to send task reminders. If today is greater than or equal to the Task Ending Date + or - the specified tickler days, then the reminder notification will be sent for the task.
- 2. Notify Task Assigned To Address
Use this processing option to specify whether the Task Assigned To Address is sent a reminder for the selected incident task. Values are:
Blank: Do not notify the Assigned To Address.
1: Notify the Assigned To Address by sending the task reminder.
- 3. Notify Incident Originator Address
Use this processing option to specify whether the Incident Originator Address is sent a reminder for the selected incident task. Values are:
Blank: Do not notify the Incident Originator Address.
1: Notify the Incident Originator Address by sending the task reminder.
- 4. Notify Incident Reported By Address
Use this processing option to specify whether the Incident Reported By Address is sent a reminder for the selected incident task. Values are:
Blank: Do not notify the Incident Reported By Address.
1: Notify the Incident Reported By Address by sending the task reminder.
- 5. Notify Incident Investigated By Address
Use this processing option to specify whether the Incident Investigated By Address is sent a reminder for the selected incident task. Values are:
Blank: Do not notify the Incident Investigated By Address.
1: Notify the Incident Investigated By Address by sending the task reminder.
- 6. Notify Incident Handler Address
Use this processing option to specify whether the Incident Handler Address is sent a reminder for the selected incident task. Values are:
Blank: Do not notify the Incident Handler Address.
1: Notify the Incident Handler Address by sending the task reminder.
- 7. Notify Task Assigned To Supervisor Address
Use this processing option to specify whether the Task Assigned To Supervisor Address is sent a reminder for the selected incident task. Values are:
Blank: Do not notify the Task Assigned To Supervisor.
1: Notify the Task Assigned To Supervisor Address by sending the task reminder.