Process

1. Tickler Days

Use this processing option to specify the number of days + or - from the Task Ending Date to send task reminders. If today is greater than or equal to the Task Ending Date + or - the specified tickler days, then the reminder notification will be sent for the task.

2. Notify Task Assigned To Address

Use this processing option to specify whether the Task Assigned To Address is sent a reminder for the selected incident task. Values are:

Blank: Do not notify the Assigned To Address.

1: Notify the Assigned To Address by sending the task reminder.

3. Notify Incident Originator Address

Use this processing option to specify whether the Incident Originator Address is sent a reminder for the selected incident task. Values are:

Blank: Do not notify the Incident Originator Address.

1: Notify the Incident Originator Address by sending the task reminder.

4. Notify Incident Reported By Address

Use this processing option to specify whether the Incident Reported By Address is sent a reminder for the selected incident task. Values are:

Blank: Do not notify the Incident Reported By Address.

1: Notify the Incident Reported By Address by sending the task reminder.

5. Notify Incident Investigated By Address

Use this processing option to specify whether the Incident Investigated By Address is sent a reminder for the selected incident task. Values are:

Blank: Do not notify the Incident Investigated By Address.

1: Notify the Incident Investigated By Address by sending the task reminder.

6. Notify Incident Handler Address

Use this processing option to specify whether the Incident Handler Address is sent a reminder for the selected incident task. Values are:

Blank: Do not notify the Incident Handler Address.

1: Notify the Incident Handler Address by sending the task reminder.

7. Notify Task Assigned To Supervisor Address

Use this processing option to specify whether the Task Assigned To Supervisor Address is sent a reminder for the selected incident task. Values are:

Blank: Do not notify the Task Assigned To Supervisor.

1: Notify the Task Assigned To Supervisor Address by sending the task reminder.