Correcting Mistaken Enrollment Using Eligibility

Access the Work With Enrollment With Eligibility form.

To correct mistaken enrollment using eligibility:

1. Complete these fields to locate the employee's plans:

   • Employee Identification

   • Effective Date

2. To limit the records that appear, select Display Elected Plans and Plan Options.

3. Click Find.

4. Select the row containing the mistaken enrollment, and then select Mistaken Enrollment from the Row menu.

   On the Work With Enrollment With Eligibility form, the system displays either a trashcan button (no payroll history is associated with the record) or an X (payroll history is associated with the record) in the row header of the record that was a mistaken enrollment.

5. To accept the correction, click Submit.