HCM Self Service
JD Edwards EnterpriseOne Human Capital Management Self-Service features enable employees and managers to conduct business, initiate transactions, and obtain needed information with rapid, cost-effective, online access to HR, payroll, and life management functions at any time. These robust features free HR personnel from administrative details so that they can focus on strategic tasks.
Many companies have discovered the benefits of offering self-service features to employees by allowing them to complete tasks online through a company intranet site. Using self-service to streamline administrative processes such as benefits enrollment or time entry, HR departments can dramatically enhance service levels by virtually eliminating labor-intensive, error-prone tasks.
When employees enter changes to their personal information from a workstation or a remote location, they eliminate traditional document handling. Employees and the HR department share the resulting time savings. For example, when employees get married, they might need to change their name, address, tax withholding information, and benefit elections. To change personal information, many organizations currently require employees to fill out paper forms and then submit the forms to the HR department. An HR representative might then review the forms and enter the information into the system. Employees can save time and increase productivity when they use self-service features to enter changes through an intranet site. The HR department can eliminate redundant processes, lower expenses, and reduce errors when staff members process the changes electronically. When employees enter new or updated information, the system records the changes in a temporary workfile. A company representative can then review the changes before posting them to the employee database.
Employees can use self-service features to enter and review:
Name and address.
Emergency contacts.
Dependents and beneficiaries.
Requests for verification-of-employment letters.
Benefits enrollment.
Timecards.
Paid time off.
Leave planning and requests.
The system administrator can set up a self-service site on your organization's intranet that focuses only on information that is appropriate for your employees. Managers, supervisors, and administrators can use self-service features to review and update this information online:
Upcoming employee reviews.
Organization charts.
Employee compensation.
Employee competencies.
Requests for verification-of-employment letters.
Leave requests, leave accruals, and leave trends.
Employee setup process.
Employee and manager self service are applications that you can purchase in addition to the human capital management products. To use employee or manager self service, you must have purchased some or all of the JD Edwards EnterpriseOne HCM products.