Competency Management
Competency management is a method of categorizing and tracking the qualifications that employees possess that make them competent to perform their job duties. These qualifications, such as C programming skills, CPA license, and fluency in French, are called competencies. You can use competency management to identify both employee competencies (the competencies that employees or applicants possess or attain) and job competencies (the competencies that are required to perform a specific job within the organization). You might want to track competencies for employees, but not for jobs. However, if you want to track competencies for jobs, you must also track competencies for employees.
Competency management features enable organizations to identify and track both individual competencies and competencies that are required to perform a specific job within the organization.
Benefits of competency management include:
Competency based job descriptions provide clear, detailed expectations for employees and can illustrate the way in which each employee fits into the whole organization.
Categorizing and quantifying competencies enable you to create a searchable database that you can use to locate employees who possess specific competencies that are required for a job.
Job requirements are consistent within organizational levels.
Competency based performance appraisals enable you to assess the level of an employee performance compared to the job requirements, perform a gap analysis, and develop training plans and career paths.
Employees can update competency information using self service programs.