Understanding Competency Information Approval

Competency management is a method of categorizing and tracking the qualifications that employees have that make them competent to perform their job duties. These qualifications, such as knowledge, skills, and training, are called competencies.

As a manager, you can use self service to review competency information for your subordinates. You can also enter the level of proficiency that each employee demonstrates in these competencies.

Your organization uses competency management to track the competencies that each employee possesses and to compare these competencies with those that are required for the employee's job. Tracking employee competencies helps you create clear career goals and performance objectives for the employees who work for you.

To simplify the process of maintaining competency information, employees can use self service to enter and revise their own competency information. You might be responsible for approving the information that employees enter and entering the employee's level of proficiency in certain competencies. In this case, you receive a message in the Employee Message Center after an employee enters competency information. You must then review the information and enter a level of proficiency for each competency.

Note: The self service employee cannot add competencies. This functionality is not open to the self service employees. You can maintain your own competency information which includes courses taken and the course provider but does not include the competencies themselves. The courses and providers must be maintained within an existing competency.