Understanding ROE Processing

You must print and issue ROEs to employees within five days of an interruption of earnings. Employees can use ROEs to submit claims for Employment Insurance (EI) benefits.

When you print ROEs, the system updates the F06176 table with ROE serial numbers so that the EI history is not included in any subsequent ROE records. The update also keeps a record of ROEs. ROE records must be complete and correct, particularly if the government requests an audit. After successfully printing the ROE, the system locks the employee records in table F06176.

In addition to updating history when you print ROEs, you can update history for ROEs that you have issued manually.

Each time that you print and update ROEs, the system generates a report if it encounters any of these errors:

  • Employee number is not found in Address Book.

  • Company number is not found in Address Book.

  • Tax ID number is not found in the tax ID table.

  • Insurable gross pay exceeds the yearly limit.

  • EI rate for the yearly maximum is not set up.

If, while printing and updating a single ROE, the system detects an error, the system prints only the exception report. The update is not complete, and the system does not print an ROE.

If the system detects an error while printing and updating multiple ROEs, it prints and updates history only for ROEs that are not in error. The system lists each ROE that is in error on the exception report.

Note: If you submit ROEs using XML or flat files using ROE Web, the print and update options are disabled. All printing and updating for ROEs submitted through ROE Web must be done online.