1. Interoperability Fundamentals Implementation Guide
  2. Processing Inbound Interoperability for Service Management

Processing Inbound Interoperability for Service Management

This section provides an overview of inbound interoperability for Service Management, lists prerequisites, and discusses how to:

  • Set processing options for the Inbound Warranty Claim Processing program (R174801Z2I).

  • Set processing options for the Inbound Warranty Claim Parts Detail Processing program (R173111Z2I).

  • Set processing options for the Inbound Warranty Claim Labor Detail Processing program (R173112Z2I).

  • Run the inbound processing programs.