Error Messages (Release 9.2 Update)
The error messages appear in the Work Center during NFe Accepted and NFe Cancelled scenarios, when the email notification fails due to multiple reasons.
Message |
Explanation |
---|---|
Missing 'From' Email ID. |
Cause: The automatic email notification process failed because the 'From' email ID is missing. Resolution: Verify the 'From' email ID in the processing option in the Email tab of the R76B525 report. The company has to send the email manually. |
Missing DANFe file. |
Cause: The automatic email notification process failed due to a missing file attachment. The DANFe file attachment is not available for email notification. A technical delay in the DANFe file generation using BI Publisher caused the attachment failure during email notification. Resolution: The company has to send the email manually. |
Missing XML file. |
Cause: The automatic email notification process failed due to the missing request XML file, which is generated for the NFe cancellation operation. Resolution: The company has to send the email manually. |
Email Notification failed. |
Cause: The automatic email notification may have failed due to any of the following reasons:
Resolution: The company has to send the email manually. |