Error Messages (Release 9.2 Update)

The error messages appear in the Work Center during NFe Accepted and NFe Cancelled scenarios, when the email notification fails due to multiple reasons.

Message

Explanation

Missing 'From' Email ID.

Cause: The automatic email notification process failed because the 'From' email ID is missing.

Resolution: Verify the 'From' email ID in the processing option in the Email tab of the R76B525 report. The company has to send the email manually.

Missing DANFe file.

Cause: The automatic email notification process failed due to a missing file attachment. The DANFe file attachment is not available for email notification. A technical delay in the DANFe file generation using BI Publisher caused the attachment failure during email notification.

Resolution: The company has to send the email manually.

Missing XML file.

Cause: The automatic email notification process failed due to the missing request XML file, which is generated for the NFe cancellation operation.

Resolution: The company has to send the email manually.

Email Notification failed.

Cause: The automatic email notification may have failed due to any of the following reasons:

  • An invalid 'From' email ID in the Email tab of the R76B525 report.

  • An invalid email ID for the email recipients in the Who's who setup.

  • An unknown technical issue.

Resolution: The company has to send the email manually.