To process the cancellation of
an order after you have run the Update Sales - Brazil program, you must process the
cancellation as a sales return. You must consider the price for the merchandise, and the
taxes and other fees charged on the original printed nota fiscal when you process
the return so that the appropriate reversing entries are made to the financial and
inventory systems.
You use the Ship-From sales return process when the company to which you shipped the
merchandise returns the merchandise before they received the merchandise into their
inventory. You must create a nota fiscal to account for this type of transaction.
When you process this type of sales return, you must process the return in this
order:
Use the Sales Order Entry - Return Order - Ship From program (version ZJDE7004)
to create detail lines for the returned items and associate the original nota
fiscal with the nota fiscal that you create for the
return.
Run the ZJDE7002 version of the Shipment Confirm program.
Generate the return nota fiscal by running the XJDE0003 version of the
Generate Nota Fiscal program.
Print the nota fiscal for the return in final mode by using the Print Nota
Fiscal - Ship From program (R76560B).
Update the sales for Brazil by running the Sales Update - Brazil program
(R76B803).
This table lists some considerations for the ship-from sales return
process:
Program |
Considerations |
Sales Ledger Inquiry |
These considerations apply:
The Sales Ledger Inquiry program must have a version that
matches the version that you use in Sales Order Entry.
If you use version ZJDE7004 (Sales Return - Ship
From) in Sales Order Entry, you must set up version ZJDE7004
in The Sales Ledger Inquiry program. For the Order Type processing option on the Defaults tab,
select the code that represents a nota fiscal batch
return. Consider making the range of status that is specified by the
Status Code - From and Status Code - Thru processing options
on the Defaults tab as wide as possible. For example,
if you enter 520 for the Status Code - From processing
option and enter 999 for the Status Code - To processing
option, the system searches over a wide range of notas
fiscais when it uses the Sales Ledger Inquiry
program. For the Enter Status Code processing option on the Credit
Memo tab, enter the next status of the nota fiscal
that was sent with the merchandise that is now being
returned. For example, if 999 is the next status of
an order for which the sales update is run, enter 999 for
this processing option. You do not need to enter a value for the second processing
option on the Credit Memo tab. You do not need to enter values on the Versions tab because
the Sales Ledger Inquiry program is called from the Sales
Order Entry program. |
Sales/Purchase Returns - Brazil
(P76B805) |
These considerations apply:
The Sales/Purchase Returns - Brazil program must have a
version that matches the version you use in Sales Order
Entry. If you use version ZJDE7004 (Sales Return -
Ship From) in Sales Order Entry, you must set up version
ZJDE7004 in the Sales/Purchase Returns - Brazil
program. Consider making the range of status specified by the Next
Status Code - From and Next Status Code - Thru processing
options on the Select tab as wide as possible. For
example, if you enter 520 for the Next Status Code - From
processing option and enter 999 for the Next Status Code -
To processing option, the system searches over a wide range
of notas fiscais when it uses the Sales/Purchase
Returns - Brazil program. |
Sales Return - Ship From
(P4210/ZDJE7004) |
These considerations apply:
For the Order Type processing option on the Defaults tab,
enter the code that represents sales order returns. For the Line Type processing option on the Defaults tab,
enter the code that represents a ship-to credit. For the Beginning Status processing option on the Defaults
tab, enter the status that represents Enter Sales
Order. For the Sales Ledger Inquiry processing option on the
Versions tab, enter the version that matches the version of
Sales Order Entry that you are using. |