Understanding Error Messages in the Payment Information Extractor Report for SEPA (R704001)

The system displays an error in the following circumstances:

  • The Instruction Priority processing option is blank.

  • The Category Purpose processing option is blank.

  • The Payment Purpose processing option is blank.

  • The Initiating Party element is blank.

  • The Initiating Party ID element is blank.

  • The Debtor element is blank.

  • The Debtor ID element is blank.

  • The Ultimate Debtor element is blank.

    Note: If the Ultimate Debtor address book number is equal to Debtor address book number, the system does not print this tag or display an error.
  • The Ultimate Debtor ID element is blank.

  • The Creditor element is blank.

  • The Creditor ID element is blank.

  • The Ultimate Creditor element is blank.

    Note: If the Ultimate Creditor address book number is equal to Creditor address book number, the system does not print this tag or display an error.
  • The Ultimate Creditor ID element is blank.

  • The Address Line element is blank.

  • Either or both the bank account of the company and supplier are not set up as SEPA accounts.

  • The payment currency specified in the Currency Code processing option for R704001, ZJDE0002 version is different from the currency of the payment group.

  • The IBAN and BIC (SWIFT Code) elements of the debtor and creditor are blank. This error message displays only if you set the processing options to validate the IBAN and the BIC for the debtor and the creditor bank accounts.

If there are errors, the system does not advance the payment group next status to UPD (update). The system generates a PDF report stating that the process has finished with errors and the error messages are written in the Work Center.

The system includes the Payment Group Control Number in error messages written to the Work Center. This number helps you identify payments that have errors.

If the system determines that the country of the company or supplier is blank, the system writes a warning message to the Work Center, and changes the status of the payments from Write to Update. The PDF report includes a statement that there was a warning message sent to the Work Center.

If a payment control group has two or more payments and some of them have errors, the system advances the payments without errors to the update status, but does not advance the payments with errors to the update status. In this case, the system generates the XML only for those payments that are written (the ones without errors).