Understanding the Direct Debit Mandate Program (P743002) for SEPA Direct Debits

You use the EnterpriseOne Direct Debit Mandate program to add a new mandate and enter the mandate information into the system. Enter mandatory information that the creditor must store in the system for use during the running of the SEPA Direct Debit processes, such as preparing for collections.

You must store information of every mandate signed with debtors, and this information must be date-effective and must include mandate details, any references, account details of the creditor and debtor, and so on.

You also use the Direct Debit Mandate program to modify an existing mandate in the system. The system saves the modified data and a record of the changes made to the mandate in the History Amendment form. The system saves changes of only that data that is mandatory to be informed during the time of collection.

Note: The Direct Debit Mandate program uses the term Amendment to mean a change or modification made to a mandate.

The header of the History Amendment form contains the basic mandate information, and the detail contains the information related to the changes made to the mandate. In the History Amendment form, you can also view the following original mandate data entered at the time the mandate was created:

  • Original Mandate Identification

  • Original Creditor Scheme Identification

  • Original Creditor Name

  • Original Debtor Account Number (IBAN)

  • Original Debtor Agent (BIC Debtor Bank Account)

You cannot change data from the History Amendment form. You can make the changes only in the Revision Mandate form, which you access from Working with Mandates.

You can access and update the debtor, creditor, or ultimate debtor address book record from the Form menu on the SEPA Direct Debit form. The system automatically updates the History Amendment table if you change address book information that has a record in the mandate table and the information should be included in the XML at the time of collection.