Voiding a Payment Receipt

You can void a payment receipt that has already been posted. To void a payment receipt that has already been posted:
  1. On the Work With Customer Receipts Inquiry form, complete the header fields and then click Search.
  2. From the search results, select the record you want to delete.
  3. Click Delete.
  4. On the Void/NSF receipt form, complete the Reason Code field and then click OK.