Forms Used to Process Credit Notes and Debit Notes Related to Documents

Form Name	Form ID	Navigation	Usage
Customer Service Inquiry	W4210E	Additional Order Processes (G4212), Credit Orders From History	Review and select sales orders.
Sales Order Detail Revisions	W4210A	Click Add on the Customer Service Inquiry form.	Enter credit order information.
NC/ND Related to Sales Orders	W76H4210A	After entering credit order information, click OK on the Sales Order Detail Revisions form.	Review existing credit orders, or add credit orders.
Select Related Order Document	W76H4210B	Select an order and select Document Inquiry from the Form menu on NC/ND Related to Sales Orders.	Relate an order to a credit note. The system places a check mark on the row with the order to indicate there is a related credit note.