Setting Up Customers

You set up default information for customers in customer constants.

See Setting Up Customer Constants for Taiwan.

In addition to setting up the customer constants for Taiwan, these factors apply to the processing of customer records:

  • The Invoice Consolidation option on the Billing Information form in the Customer Master Information program (P03013) must be turned off because invoice consolidation causes multiple sales order numbers to be matched to one invoice number, which you cannot do for Taiwanese transactions.

  • The Summarize AR Entries by Invoice processing option in the Update Customer Sales program (R42800) must be blank because this option causes related sales order lines to be summarized into one invoice, which you cannot do for Taiwanese transactions.

Consider setting up a generic customer master record that you can use for sales for which you do not print a GUI for a customer. For example, you might have numerous small, cash sales for which you do not print a GUI. You can report these transactions using one invoice for a range of GUI numbers.