Missing Version Information
If the Existing Version fields are empty when you run
SnapShot.exe
and you are certain that a JD Edwards EnterpriseOne
instance is active, it is likely that this file is missing:
c:\Windows\jde.ini
If you happened to save a copy of the jde.ini
file when you last saved a
snapshot of this installation, you can copy that jde.ini
file into the
c:\Windows
directory and rerun SnapShot.exe
.