Selecting Contracts

Access the Customer Information Revisions form.

Complete the following fields on this form if you are using the JD Edwards EnterpriseOne Service Management system to create contracts.

Contracts

Enter an alphanumeric code from UDC 40/AS that specifies a contract.

Work Orders

Enter an alphanumeric code from UDC 40/AS that specifies a work order.

Case

Enter an alphanumeric code from UDC 40/AS that specifies a maintenance request case.

Default Service Provider

Enter the address book number of the supervisor.

Default Dealer

Enter the address book number default dealer for the customer.

Geographic Region

Enter a code from UDC 17/GR that specifies the geographic region of the customer.

Work Order Service Type

Enter a code from UDC 00/TY that specifies the type or classification of a work order or engineering change order.

You can use work order service type as a selection criterion for work order approvals.

Time Zone

Enter a code from UDC H91/TZ that specifies the time zone in which you want to view the date and time.

Work Center

Enter an alphanumeric code that identifies a separate entity within a business for which you want to track costs. For example, a business unit might be a community or a phase.

Responsible Business Unit

Enter the number of the business unit in which the employee generally resides.

See also:

• "Setting Up Service Management and Setting Up Customers and Service Providers for Service Management" in the JD Edwards EnterpriseOne Applications Service Management Implementation Guide.

• Creating Service and Warranty Contracts