Understanding Service and Warranty Contracts

JD Edwards EnterpriseOne Homebuilder Management uses the service and warranty contract functionality from the JD Edwards EnterpriseOne Service Management system. This functionality enables you to:

• Create base install records for a base house.

• Designate specific items for service and warranty management.

• Create service and warranty contracts.

• Select service and warranty items by lot.

If you enter a value in the Warranty Processing processing option, you can select a record and then select Warranty Mgmt from the Row menu on the Sales Workbench form to populate install base records or both install base records and service contract records. After you create the contracts for a record, the system will issue an error if you try to create contracts for this row again.

See also:

• "Working with Warranty Claims and Supplier Recovery Claims" in the JD Edwards EnterpriseOne Applications Service Management Implementation Guide.