1. Contract and Service Billing Implementation Guide
  2. Revenue Reversal

Revenue Reversal

In some situations, you might need to reverse a revenue entry. For example, you might have recognized revenue when the transaction should have been for cost only.

If the Journal Generation Control option in the billing constants is set to Inv/Rev w/o Reconciliation, and a workfile transaction has an eligibility code of 0 (available for invoice and revenue processing), you can reverse the original revenue entry.

To reverse the original revenue entry:

  1. Using the Workfile Revisions program (P4812), change the eligibility code of the transaction from 0 (available for invoice and revenue processing) to 4 (cost only).

  2. Process G/L entries in proof or final mode by running the Journal Generation program (R48132) to create a new revenue batch that contains the changed workfile transaction.

The system creates AJ (billing adjustment) documents that reverse the previously created G/L entries for that transaction. You can review these entries on the Journal Edit Register report (R48300).