Workfile History

For every revision of a transaction that you create as you process workfile transactions, the system stores a copy of the previous transaction. You can review this audit trail to see all of the changes that you made to a transaction.

As you review the workfile history, you can reactivate eligible transactions. When you reactivate a transaction, you move it from history back to the active workfile. For example, if you move a transaction to history in error, the transaction is eligible to be moved back to the workfile. After you move the transaction back to the workfile, you need to change the eligibility code, and then you can include the transaction on an invoice.

To maintain the integrity of the workfile, the system determines whether a transaction is eligible for reactivation, based on the billing control ID number and a combination of other factors.

These transactions are not eligible for reactivation:

  • Invoiced transactions.

  • Voided transactions.

  • Transactions that were copied to history that are not the most recent transaction.

The system uses the Billing Workfile History table (F4812H) to store records that are moved to history from the workfile.