Defaults

1. Case Closed Status Default

Specify the status that the system uses as default to define a closed case. The system uses this value along with the header option "Include Closed" to include all closed cases in the report.

If you leave this processing option blank, the system uses 999.

2. Case Cancelled Status Default

Specify the status that the system uses as default to define a cancelled case. The system uses this value along with the header option "Include Open" to include all open cases in the report. Open cases are those that are neither closed nor cancelled.

If you leave this processing option blank, the system uses 997.

3. Period Definition Default

Specify the period type that the system uses as default to analyze case loads. Valid values are:

1: Days

2: Weeks

3: Months

If you leave this processing option blank, the system uses Weeks as the default value.