Special Processing in the Header

The One View Case Management Inquiry application uses the following special processing in these header options:

• Period Types

  You use the Period Types option to choose the period type for analyzing case loads. Options are Days, Weeks, and Months. The Case Load report shows an analysis of case loads over the past 13 periods. Periods can be days, weeks, or months. The system considers today as falling in period 13 and the oldest period that you can choose to analyze case loads is period 01. For example, if you are analyzing by weeks, then today falls in week 13 and the report shows an analysis for the last 12 weeks in addition to this week.

• Include Open and Include Closed

  You use these options to include either open or closed cases, or both in the report. You consider cases as open or closed based on their status and you can set default values for these statuses through the processing options. If you select both options, three of the five reports (Case Aging, Case Load, and Case Statistics reports) will analyze information for both open and closed cases. The Case Commitment Results report only analyzes closed cases and the Overdue Open Cases report only analyzes open cases.