1. Batch Versions Guide
  2. Troubleshooting Batch Process Utilities

Troubleshooting Batch Process Utilities

If Dynamic Logging or Introspection fails to start, then something is preventing the turn-on flag from being read:

  • The process may either be in an unexpected loop or may require extended processing.

  • The UBE might be waiting on a locked resource and unable to continue normal processing.

  • The server with the IPC mechanism for inter-process communication is not functioning properly.

  • The job may have finished processing since the last status refresh.

If failure to start occurs:

  1. Look at the logs from the Enterprise Server Kernel processing. This will tell if the network message and inter-process communication is working. (See Server Manager).

  2. Using Server Manager, verify the status of the UBE to see if it is active.